Stakeholder Consultation on Safaricom Telecommunications Ethiopia’s Draft Consumer Right and Protection Code of Conduct

The Ethiopian Communications Authority, pursuant to Article 6 Sub-Article (14) of the Communications Service Proclamation No. 1148/2019, is mandated to safeguard the interest of Consumers of Communications Services. Article 50(3) of the Proclamation also provides that the Authority shall in particular require each Telecommunications Operator to establish a code of conduct that shall specify the rights of Consumers including the […]